Privacy Policy

1. Introduction

Contrast Kilowatt (referred to as "we," "us," or "our") is committed to protecting the privacy and security of the personal data we collect from our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in connection with your access to and use of Contrast Kilowatt's services and website. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information, including personal data, to provide and improve our services. This includes:

• Personal Identification Information: Name, email address, phone number, physical address, company name, and job title when you register for an account, request a quote, or subscribe to our newsletter.
• Technical Data: IP address, browser type, operating system, and unique device identifiers collected through cookies and similar technologies when you visit our website.
• Usage Data: Information about how you use our website and services, such as pages visited, time spent on pages, and navigation paths.
• Professional Data: Details related to your energy needs, project specifications, and other information necessary for providing our renewable energy solutions.

3. How We Use Your Information

Your information is used for several purposes, including:

• To provide and maintain our services.
• To process your requests, such as service inquiries or quote requests.
• To improve and personalize your experience on our website.
• To communicate with you, including sending updates, newsletters, and marketing materials (with your consent where required).
• To analyze website usage and for internal research to enhance our offerings.
• To comply with legal obligations and enforce our terms and conditions.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., website hosting, analytics, CRM). These providers are contractually bound to protect your data and only use it for the purposes for which it was disclosed.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal data. These include encryption, firewalls, and secure server facilities. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights concerning your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@contrastkilowatt.ie.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.